Play Social Casino NZ

Social Gaming Hub

🇳🇿 New Zealand

Play Social Casino NZ Privacy Policy

Your privacy is important to us. This policy explains how Play Social Casino NZ collects, uses, and protects your personal information in accordance with New Zealand privacy laws.

Last Updated: December 7, 2024

This privacy policy complies with the Privacy Act 2020 and applicable New Zealand privacy legislation.

Our Commitment to Your Privacy

Play Social Casino NZ ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. As a New Zealand-focused social casino platform, we adhere to the highest standards of privacy protection and comply with all applicable New Zealand privacy laws.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal information you provide when creating an account (name, email address, date of birth)
Technical information about your device and how you use our website
Game play data and preferences to enhance your experience
Communication records when you contact our support team

How We Use Your Information

To provide and improve our gaming services and user experience
To communicate with you about your account and our services
To ensure compliance with New Zealand regulations and responsible gaming practices
To protect against fraud and maintain the security of our platform

Information Protection

We use industry-standard encryption to protect your personal data
Access to your information is restricted to authorized personnel only
Regular security audits and updates to maintain the highest protection standards
Compliance with New Zealand privacy laws including the Privacy Act 2020

Information Sharing

We do not sell, trade, or rent your personal information to third parties
Information may be shared with service providers who assist in operating our platform
We may disclose information when required by New Zealand law or legal process
Anonymous, aggregated data may be used for research and improvement purposes

Your Privacy Rights

Right to access your personal information we hold
Right to request correction of inaccurate information
Right to request deletion of your personal information
Right to withdraw consent for data processing where applicable

Cookies and Tracking

We use cookies to enhance your browsing experience and remember your preferences
Analytics cookies help us understand how our website is used
You can control cookie settings through your browser preferences
Essential cookies are necessary for the website to function properly

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information: Retained while your account is active and for 7 years after closure
Game play data: Retained for 3 years for service improvement purposes
Communication records: Retained for 2 years for customer service purposes
Technical logs: Retained for 1 year for security and troubleshooting purposes

International Data Transfers

Your personal information is primarily stored and processed in New Zealand. In some cases, we may transfer your information to trusted service providers located outside of New Zealand. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with New Zealand privacy laws.

Contact Our Privacy Officer

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact our Privacy Officer:

Email:

privacy@playsocialcasinonz.com

Phone:

0800 KIWI-SPIN (0800 549-4774)

Mail:

Privacy Officer, Play Social Casino NZ

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.